We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.
What information do we collect?
We may collect, store and use the following kinds of personal information:
(a) information that you provide to us for the purpose of registering with us including title, full name, email address, telephone number and company; and
(b) any other information that you choose to send to us.
Using your personal information
We may use your personal information to:
(a) administer the website.
(b) improve your browsing experience by personalising the website.
(c) enable your use of the services available on the website.
(d) send you email notifications; and
(e) keep the website secure and prevent fraud.
We may disclose your personal information to any member of our company.
In addition, we may disclose your personal information:
(a) to the extent that we are required to do so by law.
(b) in connection with any ongoing or prospective legal proceedings.
(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).
(d) to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.
(e) with our customers where you have expressed an interest in their goods and services.
(f) with third parties, but only where:
(ii) we have a written contract with the processor ensuring that your data is protected.
Security of your personal information
We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
We will store all the personal information you provide on our secure password- and firewall-protected servers.
You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
You are responsible for keeping your password and other login details confidential. We will not ask you for your password (except when you log in to the website).
The website contains links to other websites. We are not responsible for the privacy policies or practices of third-party websites.
Please let us know if the personal information which we hold about you needs to be corrected or updated.
A Helping Hand
Committed to providing high quality service and a wide selection of products that offer value, comfort and longevity.